An Office 365 & SharePoint Employee Self Service Portal gives users a friendly, familiar, and intuitive interface to generate requests. Users can create requests and check statuses from any device.
* A centralized portal for end users to request services from any department
* Knowledge bases, FAQs, and chatbots that help end users resolve common issues themselves
* Dynamic, responsive interactive forms for submitting and viewing requests
* A secure interface for users to access services throughout the organization
* Customizable to meet the branding requirements of any organization
* Connects to backend departmental applications
* Seamlessly routes the requests to the appropriate department
* Speeds up employee requests and saves substantial time
* Reduces staff workload by streamlining requests
This Office 365 and SharePoint Employee Self Service Portal is highly customizable. Easily match the look and feel of your corporate branding. Build an intuitive, friendly, responsive interface that looks good on any device. No code required. Available with the Classic SharePoint design or in the new Modern UI experience.
The Portal can present the proper form for the specific user request. For example, a support ticket would differ from a leave request, which would differ from a purchase request.
The forms are dynamic and responsive, and adapt to user input. Information can be pulled in from Active Directory and line-of-business databases. Workflows on the forms automate the fulfillment process.
Along with a variety of forms, the Portal can also include a Knowledge Base and FAQs where the user can search for answers without needing to create a ticket or request. This saves substantial staff time, both for the user who gets instant answers and for the departments, who don’t need to respond to a request.
Auto-responses along with suggested KB articles help further automation. As it is, many requests are repetitive and can be responded to immediately by the Portal through configurations that leverage previous response records and existing data.
Microsoft Preferred Partner, Charter Member of Microsoft 365 Business Applications Partner Program Easy to use, no-code application creation studio gives you the tools to unleash the power of Office 365 and SharePoint.
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