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Crow Canyon Software’s IT Help Desk for SharePoint and Office 365 powers up your current office infrastructure, automating service tracking, increasing office productivity, and improving service satisfaction.

– Increase options for ticket submission
– Link and attach existing forms and documents to tickets
– Enable escalation and emergency notification via email and
– Connect tickets to Assets, Equipment, and Project Solutions or
other outside databases
– Create knowledge bases for customers and employees
– Incorporate approval processes based on ticket type, requester,
– Identify overdue tickets, high priority statues or any other filter
with Ticket Alerts feature

Improve incident resolution times with this easy-to-use application that provides insights and tracking for your IT service management program. Flexible and powerful enough to meet your unique support needs. Runs in all versions of SharePoint, including Office 365, Powered by Crow Canyon’s unique NITRO application layer.

Supported Platforms
SharePoint 2013
SharePoint 2016
SharePoint Online
Office 365
Website UrlVisit Link Here
Company NameCrow Canyon Systems
Twitter Account@crowcanyonsw
Product / Service Page UrlVisit Link Here
Sales Phone Number1-925-478-3110
Download/Trial or Contact Us LinkVisit Link Here
Benefit #1

Flexible and easy to use.

Benefit #2

Improves incident resolution times.

Benefit #3

Measurable and trackable service.

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